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Privacy Policy

Who we are

Our website address is:

Who is responsible for the processing of your data?

Address for notification purposes: Calle Pedro Medrano, nº 6, C.P. 28029, Madrid.
CIF: G87356911
Contact information

We reserve the right to modify or adapt this Privacy Policy at any time. We recommend you review it, and if you have registered and accessed your account or profile, you will be informed of the changes.
Below, in compliance with the current and applicable regulations on protecting personal data, we inform you about the different treatments carried out by the Federation as a Data Controller.

Web or e-mail contact

Suppose you contact the AIR CRASH VICTIMS’ FAMILIES’ FEDERATION INTERNATIONAL, either through the various contact forms, by e-mail, by post or by telephone. In that case, we will process your identification and contact details, as well as any additional information you provide us with. In addition, when accessing the web we can treat your IP, what operating system or browser you use, and even the duration of your visit, anonymously.

For what purposes will we process your personal data?

  • To answer your queries, requests or requests.
    Manage the requested service, answer your request, or process your request.
    Information by electronic means, related to your request.
    Information of events by electronic means provided that there is express authorization.
    Perform analysis and improvements on the Web, about our products and services. Improve our communication strategy.

What is the legitimacy of the processing of your data?

The acceptance and consent of the person concerned, are granted through a voluntary action, either by contacting the Federation through various means proactively, or by sending one of the contact forms available on the web. All our forms have the symbol * in the mandatory fields. If you do not provide these fields or do not check the checkbox to accept the privacy policy, the information will not be allowed to be sent.


For what purposes will we process your personal data?

  • Organization of the necessary actions to achieve the purposes of the association.
  • Sending information of interest on the associative activities of the responsible.
  • Internal management and legal compliance.
  • Convening of meetings.
  • To carry out the transactions or the collection of quotas that correspond.
  • Declaration of the appropriate taxes.

What is the legal basis for the processing of your data?

The legal basis is contractual, based on the request for registration as a member and acceptance of the founding act’s provisions and the Federation’s statutes.

Social networks contacts

For what purposes will we process your personal data?

  • To answer your queries, requests or petitions.
  • Manage the requested service, answer your request, or process your request.
  • Relate with you and create a community of followers.

What is the legitimacy of the processing of your data?

The basis that legitimizes the treatment is the voluntary consent of the person concerned to contact and, where appropriate, the acceptance of a contractual relationship in the environment of the social network concerned. The processing of data within the Social Network will be carried out in accordance with its privacy policies.

Do we include the personal data of third parties?

No, as a general rule, we only process the data provided by the owners. If you provide us with data of third parties, you must previously inform and request their consent to such persons, otherwise, we are exempt from any liability for failure to comply with this requirement.

And what data of minors?

We do not process data of children under 14 years of age. Therefore, please refrain from providing them if you are not of that age or, where appropriate, to provide data of third parties who are not of that age. AIR CRASH VICTIMS’ FAMILIES’ FEDERATION INTERNATIONAL disclaims any liability for failure to comply with this provision.

What security measures do we apply?

You can rest assured: We have adopted an optimal level of protection for the Personal Data we handle, and we have installed all the technical means and measures at our disposal according to the state of technology to prevent the loss, misuse, alteration, unauthorized access and theft of Personal Data.

To which recipients will your data be communicated?

Your data will not be disclosed to third parties unless legally required. In particular, they will be communicated to the State Agency of Tax Administration and to banks and financial institutions for the collection of the service provided as well as to the persons in charge of the processing necessary for the execution of the agreement.

In case of purchase or payment, if you choose any application, web, platform, bank card, or any other online service, your data will be transferred to that platform or will be treated in their environment, always with maximum security.

When we order it, the web development and maintenance company, web hosting/hosting, will have access to our website. They will have signed a service contract that obliges them to maintain the same level of privacy as we do.

Any international transfer of data when using American applications, will be adhered to the Privacy Shield agreement, which ensures that American software companies comply with European data protection policies on privacy.

What rights do you have?

  • To know if we are processing your data or not.
  • To access your personal data.
  • To request the rectification of your data if it is inaccurate. To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw your consent. To request the limitation of the processing of your data, in some cases, in which case we will only keep them in accordance with the regulations in force.
  • To submit your data, which will be provided to you in a structured, commonly used or machine-readable format. If you prefer, we can send them to the new person in charge that you designate. This is only valid in certain cases.
  • To file a complaint with the Spanish Data Protection Agency or competent supervisory authority, if you believe that we have not served you properly.
  • To revoke consent for any treatment for which you have consented, at any time. If you change any data, please let us know to keep them updated.
  • Do you want a form to exercise your rights?
  • We have forms for the exercise of your rights, ask us for them by email or if you prefer, you can use those prepared by the Spanish Data Protection Agency or third parties.
  • These forms must be signed electronically or be accompanied by a photocopy of your ID.
  • If someone represents you, you must attach a copy of their ID card, or have them sign it with their electronic signature.
  • The forms can be submitted in person, sent by letter or by mail to the address of the person in charge at the beginning of this text.

How long does it take us to reply to the Exercise of Rights?

It depends on the right, but at the most in one month from your request, and two months if the issue is very complex and we notify you that we need more time.

Do we use cookies?

If we use other types of cookies that are not necessary, you can consult the cookie policy in the corresponding link at the footer of our website.

How long will we keep your personal data?

  • Personal data will be kept for as long as you remain linked to us.
  • Once you disengage, the personal data processed for each purpose will be kept for the legally stipulated periods, including the period in which a judge or court may require them in accordance with the statute of limitations for legal action.
  • The data processed will be kept as long as the aforementioned legal terms do not expire if there is a legal obligation to maintain them, or if there is no such legal term until the interested party requests their deletion or revokes the consent given.
  • We will keep all information and communications relating to your purchase or the provision of our service, for the duration of the guarantees of products or services, to meet possible claims.

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